Bring clarity to referral pathway chaos
We happen to be experts in the business of referral management. That's why we want you to be, too. Wherever you are in our software ...
You'll have a clear view of referral flow in your service, from top level tracking to individual referral status.
Easily see how a referral has been made, who made it, who intends to start, who starts, completes and even who drops out early. No other platform offers this visibility, effortlessly.
We've made everything as simple as possible. And not a piece of paper in sight.
The six stages in the life of a referral
Give life to your referrals. We've developed six referral statuses so you never have to scroll through history notes or a spreadsheet again.
Here's how it works. When an appointment or session is booked, the status will automatically move to Intends to Participate. When they've attended, the status automatically moves to Participating. Nifty, huh?
Because we know life isn't perfect, if there's a no show, even after numerous attempts to make contact via our communications solution, there's a status for that, too. Experience six steps to service happiness.
Receive your referrals, your way
We've developed a number of pathways to receive referrals.
Use our API to develop your own webform, host it on your website and share the link with your referring partners so they can securely submit a referral to your service. This works in the same way if you accept self-referrals.
Prefer us to develop the webform for you? No problem. We can even include dynamic guidance fields, which greatly reduces inappropriate referrals to your service, saving you more valuable time.
If your NHS referrers are keen to integrate directly, we have a clinical form integration tool. Our referral processes are always being improved by our dedicated team and we are flexible to your needs.
What Our Clients Say
Healthy Project Officer - Wandsworth Council
"As part of our preventative offer we need to link our systems. ReferAll gives us the tools to do this: it stitches our public health provision together. "